Frequently Asked Questions

Dropshipping Beginner

How to sell my product more and more?

If you sell your product at shopify or another websites, You need to show your products on the following websites. This may require payment of a certain fee. But this is an effective way to quickly increase sales. Such as google ads, youtube, facebook, Pinterest, tiktok......

As a beginner, I don't know what to sell in the beginning?

Please subscribe to our youtube channel, you can find free winning products information in our youtube video every week.

What services do you provide?

We can offer free winning product information, free course, sourcing, packing and shipping service. We also support print on demand service, please contact us if you need to customize your product.

Can you design a special brand logo for me?

Yes, we can. But we need to charge an extra fee.

Our Service

How to use TakeSendShip system?

Please view your yoube be video. >>>

How to connect my online store to TakeSendShip system?

Our system support Shopify, woocommerce and many ecommerce platforms. You may view our youtube video

May I upload my own product to your system? Can I upload aliexpress item to your system directly?

Yes, our system support upload aliexpress, alibaba and amazon product. Just copy the link, and click upload. You may also upload your own products to our system, we will quote the price for you.

Can you provide the video or picture for sourcing the product?

Yes, we can. we may provide 1 simple picture or video for you.

Is there any fee for the services you provided, and how are they charged?

We provide the soucing product, packing parcel, quality inspection, stock warehouse and shipping service. Now, soucing product 30 days free. Stock warehouse 90 days free. Packing within 20 pcs parcel free. Other services need an extra fee, Please contact us for more details.

Can a customized card be placed in my package order?

Yes, we may put it in your package. please provide the card for us. And this service is the free of charge for you.

Sourcing & Quality Control

Is it possible to find a manufacturer according to my requirements?

Yes, we may find them for you. we know all the China popular sourcing websites and many original factories in China.

How to control the quality of sourcing products?

We have 12 years of purchasing and logistics experience in China, if the quality is not good enough, we will return it back. We can not provide bad quality to our customers.

How to check the quantity and packaging quality of the remaining goods in the warehouse, how soon will my goods be shipped, and how can my customers check the logistics status? How to calculate storage and freight?

You may check everything in our system, And you may calculate storage and freight also. Normally, we will send your order within 24 business hours. Except for weekends and public holidays.

Storage & Shipping

Do you have your own warehouse?

Yes, we have warehouses in shenzhen, Guangzhou and Yiwu.

Is your warehouse free for stocking?

Yes, we offer 90 days of free stock.

Can I check the tracking numbers?

Yes, when your product is shipped out, you may check the tracking number in our system.

Which countries you can provide transportation services?

We are a professional logistics company in China, we can help you ship to worldwide. Normally, ship to europe countries needs 7-12 days. UK needs 4-7 days. USA & Canada 7-10 days. Australia 5-8 days. The shipping time depends on your destination country.

Customer Service

If I am not satisfied with the sourcing product service you provide, what can I do?

You may contact our customer service center and change other members contact you. You may talk with them face to face and resolve your problem.

My customer received the wrong item, what can I do?

Our warehouse-pack more than 9000 parcels. Maybe some of them made mistakes. If you find it, just contact us. When we confirmed it's our mistake, we may compensate you for your order.